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Technical Support

Official Prisma Electronics Support

Technical Support

The ultimate Prisma Electronics support center for HPM5 instruments, firmware updates, wireless app connectivity, session downloads, AirPro Rotax jetting, pressure and temperature quick functions, setup guides and professional motorsport use.

HPM5 Technical support for Prisma Electronics tire pressure gauges, pyrometers and stopwatch models.
APP Wireless connection, session download, analysis, export and sharing through the Prisma Electronics app.
FW Firmware update guide and release information for keeping HPM5 instruments up to date.
RACE Built for drivers, mechanics, karting teams and professional motorsport users.

Prisma HPM5 Technical Support Guides

Access the most important official Prisma Electronics guides for HPM5 instruments, wireless app connectivity, data management, firmware, AirPro jetting and trackside setup.

AirPro / Rotax

AirPro Jetting App Tutorial for Rotax

Learn how to optimize Rotax carburation using AirPro air density measurements and track data.

Open Guide
HPM5

How to Use HPM5 Tire Gauges

Start here for technical guides, video tutorials and practical tips for HPM5 instruments.

Open Guide
Professional

HPM5 – Designed for Motorsport Professionals

Discover the HiPreMa 5 line with high precision, app integration and advanced data management.

Read More
Firmware

How to Update Your HPM5 Gauges

Step-by-step firmware update instructions and firmware release information for HPM5 instruments.

Firmware Guide
Air Density

2-Stroke Jetting & Air Density Explained

Understand how air density affects 2-stroke engines and how it can support better jetting decisions.

Read Guide
Configuration

Configuration and Use of HPM5 Instruments

Configure and use digital tire pressure gauges, pyrometers and multi-rider stopwatch functions.

View Setup
Track Data

Localize Prisma APP by Track

Use the Prisma Electronics app to organize and save session data based on race tracks and events.

Open Support
Quick Functions

Pressure & Temperature Quick Functions

Set up pressure offset, P/T mode, pit stop mode and quick access functions for trackside use.

Open Guide
Data Download

Download and Manage Data via the App

Connect your HPM5 device, download sessions, analyze data and export reports in PDF or Excel.

Data Guide
App Configuration

Configure HPM5 with Prisma Electronics APP

Configure HPM5 devices directly through the Prisma Electronics mobile app or from the device menu.

Configure HPM5
Wireless App

New Prisma Electronics APP

Wireless connectivity, session analysis, data export and sharing for HPM5 devices.

Read About the App

Technical Support Center

Direct access to the most important Prisma Electronics support resources. Perfect for drivers, mechanics, karting teams and professional motorsport users.

Prisma Support FAQ

Quick answers for the most common HPM5, app, firmware and data questions.

How do I update my HPM5 firmware?

Open the firmware guide, check your current firmware version and follow Prisma’s step-by-step update process using the app.

Can I export HPM5 data?

Yes. Prisma’s app guide explains how to download sessions, analyze data and export reports in PDF or Excel format.

Can I configure HPM5 from the app?

Yes. HPM5 instruments can be configured through the Prisma Electronics app or directly from the device menu.

Is AirPro useful for Rotax jetting?

Yes. AirPro helps measure air density and supports more accurate carburation decisions for Rotax and 2-stroke engines.

Need Prisma products or spare parts?

Explore our Prisma Electronics range or contact Kartshop.com for help choosing the right instrument for your racing setup.

Shop Prisma Products
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Fast delivery We normally pack and send all orders we receive the same day before 14 pm in order for you to have the parts as fast as possible.
+45 21 20 20 20 Kartshop Customer support. If you have any questions about any parts or need some advice you can always call us or e-mail us. We answer within 24 hours.
30 days right to return A deal will first be done when you have seen and approved your kart parts. Therefore we give you 30 days right to return after you have received your kart parts.
High level service No matter if you order today, tomorrow, or next month, we always keep our level of service high and consistent.
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